These days, everyone is going electronic; and you can find yourself at a disadvantage if you don’t try to follow suit. There are ways you can do it, however, that are unique and will help you stand out amongst your competitors, which is obviously good news for you. Here are three suggestions you might want to consider!
1.) Go Green and Ditch Paper Employment Applications
An eye-roll is in order anytime you go into a business to apply for a job and they hand you a clipboard with a stack of papers. Do companies really still do this?! Techsoup.org says that in a single decade, Americans will throw away more than four and a half million tons of office paper; it’s not even recycled! The information on your application is probably going to end up in a computer somewhere anyway, so why even waste the paper to being with??
A desktop kiosk equipped with a keyboard will more than suffice for this situation. Bring one into your business, put it in a quiet area, make sure there’s a comfy chair, and give applicants a more environmentally friendly and cost- and time-efficient way of submitting their information.
2.) Give Your VIP Members Another Treat
Does your business offer some kind of basic membership and VIP membership? If you’re charging a certain group of people more money, another perk wouldn’t hurt: Let them skip ahead of the lines and allow them help themselves—with your desktop kiosk! Maybe they’re checking in at the gym, where you keep a kiosk off to the side. Equipped with a card reader, the kiosk will allow them to fly past the other members and gain entry much more quickly.
Think of the numerous advantages here. You VIP customer is happy that they don’t have to wait in line; your employees are happy since you’re lightening their workload; and you’ve now got other people seeing the advantages of the upgraded membership—more money for your business!
3.) Put the Customer in the Driver’s Seat
With more information being manually entered into computers these days, why not transfer the responsibility from the employee to the customer? It would make a whole lot of sense, since CNN says that a lot of the fear over the release and reveal of personal information is over employees doing it. Handing over such sensitive information can make anyone feel uneasy.
If you’re welcoming a new patient into your medical practice, why not have him or her input any medical history and health conditions into a desktop kiosk? The same thing goes for a new member of a bank and students in a financial office, to give you a couple more examples. Symptoms, Person Identification Numbers, and other private information will seem a little better protected when there are fewer hands touching it.
There’s no way to argue it: Introducing a desktop kiosk into your business is a beneficial decision—and an inexpensive one, at that—for everyone all around. Protect your clients’ information and give them a stronger sense of security; speed up business; and make the day a little easier on your employees—and you!