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Last Updated on December 3, 2021 by Work In My Pajamas
When you own a small business, you are dealing with limited resources and a limited budget. Many small business owners find that they have to perform a variety of different tasks every day, and this is even more challenging when you are short-staffed.
Whether you’re searching for the right employee or making temporary cuts due to low sales, it’s important to maintain a high level of customer service.
In This Post:
Narrow Your Focus
When you don’t have enough employees on hand to complete everything that needs to get done, it’s vital to narrow your focus. Instead of stressing over things that are not getting done, focus on the tasks that are most important.
For instance, you can temporarily suspend your plan to remodel your office, but you can’t neglect the service you provide to your current customers. Focus on the tasks that keep your current customers happy and attract new customers.
Consider Other Services
You don’t have to hire additional full-time or part-time employees to get the help you need. If you want your customers to be able to contact your business after hours, use a live answering service instead of hiring an evening receptionist. If you need some temporary help sprucing up your facilities, work with a qualified maintenance person on a contract basis.
Some companies also find success in using interns to help build their business. It’s important to remember that an internship is a learning experience, so do your best to allow your intern to experience a variety of different tasks and areas of your business.
