If a customer walks into your store, you have a series of strategies for helping them towards a sale. You welcome them, guide them towards the product they’re looking for, answer their questions about the product, and make yourself available if they need further help. In many cases, this personalized approach can help a potential […]
Using Your Online Presence To Connect With Potential Customers Read More »
A family-run business is something that different people within a family group pitch in on. The goal is to keep the business solid by relying on those that one trusts. Five principles follow that should guide others to learn how a family business treats their customers, and how to profit from it. “Why treat others
5 Things You Can Learn From Family Businesses About How To Treat Your Customers Read More »
Shipping costs can dramatically narrow the profit margins of a business. Trying to fix shipping operations, however, can be one of the most complicated tasks if done with poor or no planning at all. It can result in owners overpaying for courier services as well as diminishing sales if the business cannot keep up with
Business 101: How To Simplify Shipping For Your Customers Read More »
Technology can be a funny thing. Even as the science grows more complex, technological advances narrow the spaces between us, making the kind of access considered unthinkable twenty years ago commonplace today. Cutting edge developments, however, only bring us to the door. It is still customer service and the people who deliver it that help
Three Keys To Great Customer Service Read More »
